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The secret to on-time customer service, repair and delivery giving you the competitive edge is in the Palm of your Hand.
Technicians are now kept up to date and the status of calls is at your finger tips.
Dispatched calls are sent to the O~S Server using a secure connection through the internet, technicians synchronize their PDAs through a wireless connection and receive all calls dispatched to them.
They are directed to the address where they complete the call adding parts as required, logging breaks, start and stop times and time stamping the arrival and completion of the call.
The next sync session updates call statuses to the host Dispatch System and picks up the next set of calls.
An online demo will be available soon.
For more information, please contact us.